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1. What are the regulations for signs in the City of Peoria?

All new or modified signs, even painted signs, require a sign permit from the Community Development Department. Illuminated signs also require an electrical permit.

Temporary signs such as banners and pennants also require approval. Streamers and pennants are allowed for new business openings only and for no more than 14 days from the date of opening. Temporary signs also require a sign permit from the Building Division. Inflated devices (Air-Dancer) are not allowed as signs.

Window signs do not need permits, but may not cover more than 20% of the area of each window for window areas of 8 square feet or more than 50% of window areas with 8 square feet or less. Signs shall not be placed on any fence, telephone pole, or traffic control device. No sign shall be placed in the right-of-way without a permit. Signs shall not be placed on any public or private sidewalk. No sign shall physically or visually obstruct or impede pedestrian or vehicular movement.

The City's Zoning Code limits the number of and sizes of signs allowed. Copies of the sign regulations and permit submittal requirements are available in the Community Development Department.

2. Are there regulations for fence requirements in the City of Peoria?

The Unified Development Code regulates placement, material, and height of fencing. Additional regulations relative to the type of fences and locations permitted in your neighborhood may be made by your local civic or neighborhood association or in restrictive covenants listed in your deed.

A zoning certificate ($0 charge) is needed to confirm the fence's compliance with code prior to installing a fence. You can find the application to obtain a zoning certificate for a fence from the list of applications posted on the Planning and Zoning Division page.

3. Do I need to hire a licensed contractor to do work on my own home?

No, not if it is your primary residency. A homeowner who owns and occupies the house may do any or all work - building, plumbing, mechanical (heating and cooling), and electrical. If you are not sure of your abilities to do any or all of the work, it is recommended that you hire a licensed professional. Licensed trade contractors provide some assurance that they have adequate knowledge and training in the field(s) of their specialty.

Please Note: Properties in which the owner does not occupy/live in the home require licensed contractors. Any work done by renters, landlords, their employees, or other persons who do not own and occupy the home must have an appropriate license or hire a licensed contractor for any plumbing, mechanical (heating and cooling), and electrical.

4. Do I need to have my plans drawn by a professional designer, architect or engineer?

No, not for residential projects. The owner or anyone they choose may draw the plans as long as they are clear and detailed enough to indicate what and how the project will be built. In some cases, the complexity of the project, which may include engineered calculations and techniques not specifically addressed by code, will require the skills of a professional.

Commercial projects will require sealed, professional drawings.

5. What if complying with a code is too costly, difficult, or I don't agree with the code - Can the City waive the requirement?

No, codes cannot be waived. However, if an alternate way of building something is proposed and will provide the same degree of safety as what the code requires, it may be approved as an alternate method by the Building Inspection Department.

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1. How do I enroll in Auto Pay?

• Auto payments are available for Stormwater Utility only.
• Pension Fee bills will not be automatically drafted.
• At this time, only credit cards are debit cards can be used for automatic payments.
• Enrollment for auto pay can only occur when a balance is due. You must confirm the use of the card you are enrolling with a manual payment, otherwise you will receive a message indicating your auto payment enrollment is pending.
• Please review your account on a regular basis to verify your card is still active and that your payments are successful. It is not the responsibility of the City to notify citizens they need to update their card information.
• Selecting on "Bill Detail" under "Manage Bills" will indicate if your account is enrolled in auto pay.

2. How do I log in?

If you have an existing account, log in using your email address and password: How to log in to an existing account (PDF).

To create a new account, follow the instructions on how to register: How to create a new account (PDF).

3. How do I reset my password?

Select the "Forgot password?" link on the login screen. Follow the directions to reset your password. How to reset your password (PDF).

4. Can I add another account to my login?

Yes, select "Link to Account" on the Account Summary screen. Complete the required account information and select "Submit": this will now add the additional account to your login.

How to link additional accounts (PDF).

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1. Who is my District Council Member / Town Board Trustee?

The City of Peoria is divided into 5 Districts, each with it's own Council Member. See a list of Council Members.

If you need to find out what District your residence is in, go to the Peoria County Geographic Information Service (GIS) page, where you can search using your address.

There are also five At-Large Council Members who represent the entire City of Peoria. Each Council Member is also the Town Trustee by virtue of the office.

Peoria District Map - effective May 1, 2022 (PDF)

2. When are City Council meetings held?

Peoria City Council Meetings are held the second and fourth Tuesday of every month.

Special Meetings can be scheduled at any time. A Notice is posted at City Hall, on the website, and sent by email at least 48 hours before the meeting to communicate the details.

See Peoria City Council Meeting Calendar, Agendas, Minutes, Videos, and Meeting Details.

To join the email distribution list of all Meeting Notices, Agendas and Minutes of the City Council, please email the City Clerk or call the City Clerk's Office at 309-494-8565.

3. How can I watch a City Council meeting if I cannot attend in person?

The Council Meetings are broadcasted in the following ways:

• On your TV, local cable channel 22
• City of Peoria Youtube Channel
• City of Peoria LiveStream
• WCBU Radio

4. Where are Council meetings held?

City Council Meetings are held on the fourth floor of City Hall in Council Chambers (Room 400).
City Hall
419 Fulton Street
Peoria, IL 61602

Sometimes the City Council will meet offsite; the Agenda will list the location of the meeting.

If a Majority of a Quorum attends a meeting or event, a Public Notice will be posted at City Hall, the event location, and distributed to the media and public to communicate the details of the event.

To join the email distribution list of all Meeting Notices, Agendas and Minutes of the City Council, please email the City Clerk or call the City Clerk's Office at 309-494-8565.

5. How do I communicate with the Council if I'm hearing impaired or physically challenged?

City Council/Town Board Meetings are wheelchair accessible. Individuals with hearing difficulties can request to use available FM auxiliary aids before or during the meeting by visiting the City Clerk's Office, Room 401, City Hall Building, 419 Fulton Street, Peoria, Illinois. Requests to receive an Agenda in an alternate format or other types of auxiliary aids and services must, when possible, be submitted to the City Clerk's Office a minimum of 48 hours prior to the meeting.

You can call the City Clerk's Office at 309-494-8565, or you can email the City Clerk.

TTY users, call the Illinois Relay Center at 800-526-0857 (V).

Peoria City Hall has a wheelchair ramp entrance off the front sidewalk and is equipped with an elevator that meets Americans with Disabilities Act (ADA) requirements.

6. What is a Majority of a Quorum?

When a majority of a quorum, which constitutes of four or more members of the Peoria City Council, attends a meeting or event, a notice will be posted and minutes will be taken by the City Clerk's Office.

Notices will be posted at City Hall at the front doors and in the City Clerk's Office, posted at the event location, posted on the City's website and calendar, and it will be sent to the email distribution list.

To join the email distribution list of all Meeting Notices, Agendas and Minutes of the City Council, please email the City Clerk or call the City Clerk's Office at 309-494-8565.

7. What do they discuss at Council Meetings?

City of Peoria Staff schedule items for the City Council to discuss and vote on. You can reach out to your District Council Member or an At-Large Council Member to discuss items on upcoming agendas.

See "How do I address the Council at a Meeting" for details on how to speak to the City Council during the Citizens Opportunity to Address the City Council/Town Board at any scheduled meeting.

Agendas are published at least 48 hours before any City Council Meeting that will list the items of discussion and potential action.

Agendas are posted at City Hall at the front doors and in the City Clerk's Office, on the City's website, and sent to the email distribution list.

To join the email distribution list of all Meeting Notices, Agendas and Minutes of the City Council, please email the City Clerk or you can call the City Clerk's Office at 309-494-8565.

8. How do I address the Council at a meeting?

Any citizen wanting to address the City Council/Town Board at a Council Meeting will have an opportunity at the end of the meeting to speak for 5 minutes about City Business. 

You are not required to, but if you would like your name in the record and to allow Council Members or Staff to follow up on your comments, please include your full name and address.

To address a specific item, please review the next FAQ.

9. How do I address a specific item on a Council agenda?

Citizens wishing to address an item listed on a Council Agenda for an upcoming meeting should contact their District Council Member or an At-Large Council Member prior to the meeting to ask them to request privilege of the floor during the meeting to permit a speaker for that specific item.

Please see "Who is my District Council Member" or call the City Clerk's Office for assistance at 309-494-8565. You can also email the City Clerk.

10. Where do I find meeting details, documents, minutes, etc?

To find City Council/Town Board information, including:

• Meeting Details
• Agenda
• Minutes
• Video/Audio
• Item Details and Documents presented to the Council

Please see the Calendar for these items. If you know the meeting date you can search for the information that way, or you can use the search bar at the top of the page to use keywords to find the item you are researching.

The City Clerk's Office Staff is always willing to help you in your research. You can call at 309-494-8565 or email the City Clerk.

11. How do I find information on Peoria Township?

The Town of the City of Peoria Township Office serves the citizens who reside in Peoria Township. Peoria Township consists of a large portion of the City of Peoria, but not the entire city. You must live within the Peoria Township boundaries to qualify for services through the office.

The mission of the Peoria Township Office is to thoughtfully and professionally serve the people of Peoria Township. They administer General Assistance, Emergency Assistance, Property Assessment and other programs for Township residents.

Visit the Peoria Township Website.

The Agendas, Minutes, Documents, and Staff information can all be found on the Peoria Township Website.

12. Why is there the "City of Peoria" and the "Town of the City of Peoria Township"? What's the difference?

Townships in Illinois currently serve more than 8 million people. Many people are confused about where Townships fall into the big picture in relation to City, County and State governments. Townships are not subsets of Cities or Counties.

See more information and the history of the Town of the City of Peoria Township.

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1. I am having safety concerns about the dead tree in a public right-of-way. Who do I call?

See the Public Works webpage for more information on how to report tree concerns.

2. Is it really legal for a Code Enforcement Inspector to inspect my private property?

Yes. To ensure compliance with City Code, as a City Official, Code Enforcement Inspectors are allowed to inspect for violations on private property.

3. I think I have rats on my property. What do I do?

The City has a Rat Abatement Program to reduce the threat of rats in Peoria. If you observe rat activity, call and report it to Code Enforcement at 309-494-8654.

A Code Enforcement Inspector will inspect the property for environmental violations, confirm the location of the burrows, and arrange for an extermination visit. The extermination visit will only be scheduled if all environmental violations such as litter, debris, rubbish, or rat food sources have been removed from the property.

4. I would like to get involved in recycling. Are there any recycle programs that I can participate in?

The City of Peoria offers a curbside recycling program through Peoria Disposal Company. There is a $50 deposit for the recycling container. There is no monthly fee. For more information or to sign up, call 309-674-5176 Option 1.

For more information on drop-off locations or other recycling-related topics, see the Peoria Picks Up page.

5. My apartment has mice, roaches, or ants. Who is responsible for pest control?

Tenants are ultimately responsible for the pest control of their residence.

6. My case has been referred to the Administrative Hearing Officer. Where do I go?

Cases are heard in Council Chambers – Room 400 of the Peoria City Hall at 419 Fulton Street, Peoria, IL 61602. Please refer to your notice for the specific date and time of your hearing.

7. My neighbor's tree has branches that hang over my property. What can I do about it?

You are allowed to trim the branches that hang over and onto your property.

8. There is a wild animal wandering my neighborhood. What do I do?

Control of animal services was officially placed with Peoria County as of May 1, 2010. Visit Peoria County Animal Protection Services (PCAPS) website or call them at 309-672-2440.

After hours, please call our Emergency Communications Center at 309-674-3131.

9. What do I do with my old tires?

The City of Peoria does not have a program for collecting or disposing of old tires. You are responsible for ensuring proper disposal of your tires.

Listed below are some local businesses that accept tires for a nominal fee:

• Firestone - 1601 N Knoxville - 309-685-2885
• Plaza Tire - 1800 SW Washington - 309-673-8261
• Tire Plus- 4700 N Brandywine - 309-681-0693

The Tireless Project offers free tire drop-off from 9 to 11 am one Saturday a month from April through November. For dates and more information, please visit the Peoria Tireless Project Facebook Page.

10. When does yard waste collection begin and end?

Yard waste pickup starts Monday, March 16, 2020. Pickup will be weekly on the same day as trash pickup.

Yard Waste Collection Press Release (PDF)

Yard waste must be in a 30-gallon paper (not plastic) yard waste bag or in a 32-gallon plastic or metal can labeled "Yard Waste Only" to be picked up. Yard waste pick-up is on the same day as your household garbage.

For more information on trash collection, go to the Peoria Picks Up page.

11. Where can I find the codes Code Enforcement is enforcing?

You may find a copy of the 2003 International Property Maintenance Code book at the Peoria Public Library, in the online libraries of Municode, or purchase them from a local bookstore (which may require a special order.)

12. Who do I call if my home (or apartment) has mold?

Mold complaints can be taken by City of Peoria Code Enforcement; however, Code Enforcement Inspectors can only check whether or not the mold or water source is compromising the structural integrity of the building.

Tenants and/or homeowners are responsible for the actual mold clean-up and hiring of a contractor to do any toxicity testing. Please contact the Illinois Department of Public Health at 217-782-5830 or visit the Illinois Department of Public Health for further information on what to do about mold.

13. Who is Code Enforcement?

Code Enforcement is a division of the Community Development Department that is responsible for helping to stabilize property values through the enforcement of Peoria housing codes and ordinances.

14. Why can't I park my car anywhere I want to on my property?

According to City Code, no vehicle can be parked on grass or an unpaved surface. However, the vehicle can be stored in an enclosed structure on the property. If a vehicle is parked in the open, it must be parked on a paved surface, be properly licensed and be operable (Sections 13-102 and 28-349).

15. Why did the City cut my grass or clean my yard and send me a bill?

Your property was in violation of City Code. According to City Code, grass and weeds must not exceed ten inches in height (Section 13-8) and owners and occupants have the responsibility to maintain a property free from litter and to store motor vehicle parts in an enclosed space (Section 13-37) on the property.

By City Ordinance Sec.13-3, the owner or person(s) in control of the property have five days from notification to correct these environmental violations that have been cited by a Code Enforcement Inspector. Should the violation(s) not be corrected within the five days, the City can have a contractor cut the weeds, remove the litter, or remove the motor vehicle parts and charge the owner or persons in control of the property for the cost.

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1. What are some reasons to call 9-1-1?

• Report a fire or request emergency medical services
• Serious crime that is in progress or just occurred
• Property crime (burglary, theft, etc.) in progress or has just occurred
• Vehicle crash with or without injury.

2. What are some reasons not to call 911, and use the non-emergency number?

• Nuisance issues, such as loud music
• Earlier thefts
• Burglaries that occurred earlier, and the suspect is no longer there
• Road/weather conditions
• Loud music complaints

3. What should I expect when I call 911?

Telecommunicators are trained to ask specific questions to obtain pertinent information for responders. For medical calls, they must follow a protocol established by the medical director for the Peoria Area EMS System. They must ask a list of specific questions for various types of medical emergencies. For police calls, they are required to ask a series of questions, such as, are weapons involved, suspect descriptions, vehicle descriptions, direction of travel, etc. Remember, because you are being asked questions, it does not mean your call is being delayed. The information is necessary to provide safety to not only you, but for the people who are responding to help you!

4. Why does there seem to be a delay getting someone to my call for service?

Every call that comes into the Emergency Communications Center is assigned a priority by the nature of the call. For example, if a call for loud music comes in, and then a fight in progress, the officers must respond to the fight before handling the loud music complaint.

5. What are the non-emergency numbers?

• Peoria Police Phone: 309-673-4521
• Peoria Fire Phone: 309-674-3131
• Peoria County Sheriff Phone: 309-672-6011
• Peoria Heights Police Department 309-688-3461

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1. Are tours of the communications center available?

Yes, groups are allowed to tour the center. Call 309-494-8000 to schedule a tour.

2. How can I find out information about becoming a Telecommunicator?

View general information and apply for the job on the employment page.

3. What is the testing process for becoming a Telecommunicator?

Once your application has been accepted, you will be contacted for additional testing. The first phase is a computerized testing process called CritiCall. This test consists of keyboarding skills (typing speed is essential), memory recall, call summarization, data entry (audio), and spelling. If you pass the CritiCall portion, you will be given what is called a Select Test, which is a basic personality test. If you pass both testing portions, you will be required to observe for four hours and interview. If you pass the interview process, you will be subject to a thorough background investigation that is conducted by the Peoria Police Department.

4. Who do I contact if I have a compliment or concern about the Emergency Communications Center?

You can contact the shift supervisor at 309-494-8000.

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1. Does it cost to obtain an Equal Employment Opportunity (EEO) Certification Number?

Yes, a fifty-dollar ($50) processing fee must accompany each submission of the Employer Report Form CC-1. The only exception to payment of the processing fee is neighborhood associations. The fee was instituted in January 2006.

Method of Processing Fee Payment:

The City of Peoria Treasurer's office will only accept checks, money orders, cash payments, or MasterCard. Make checks payable to the "City of Peoria". Electronic payments can be made on Illinois Treasurer's website.

Submittal Instructions:

Hand-deliver, mail, or email the forms and payment to the Office of Equal Opportunity. The Equal Opportunity Office will review the forms. If they are complete and correct, the EO Office will process your forms and email a copy of your EEO certificate. Send forms and payment to:

City of Peoria
Office of Equal Opportunity
419 Fulton Street, Room 403
Peoria, IL 61602-1276
Email the Equal Opportunity Office

2. I am a Supplier/Contractor. Do I need an EEO Certification Number?

Yes, any business providing a good or service to the City for remuneration or any business receiving financial assistance from the City needs to complete the Employer Report Form CC-1 Application. The completed form along with a Fifty-dollar ($50) processing fee must be returned to the Equal Opportunity Office.

3. Under what legal authority does the City of Peoria require this application?

The filing requirement is authorized under chapter 17, Peoria Municipal Code, section 17-120(b).

4. Which form do I submit?

As of January 2010, there is only one Employer Report Form CC-1 (currently online) for both renewal and first-time applicants:

If your company has not received an EEO Certification Number from the City of Peoria, you need to complete the Employer Report Form CC-1 and check the appropriate box in Section I. You will also need to submit a copy of your company's Sexual Harassment Policy (for specific instructions on the sexual harassment policy, see the Sexual Harassment Policy Information Sheet).

or

If your company currently has an EEO Certification Number from the City of Peoria that has expired or is about to expire, you need to complete the Employer Report form CC-1 and check the appropriate box in Section I. If you are submitting a renewal registration you do not need to submit the Sexual Harassment Policy as it is already on file.

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1. Who can legally park in a designated disability parking space?

Vehicles with valid disability license plates and individuals possessing a valid current disability placard.

A motorist who illegally parks in disabled parking spaces can be fined up to $350. A motorist who illegally uses a disability placard or license plate can be fined as much as $500 and have their driver's license suspended for 30 days.

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1. I have been discriminated against by an employer located in the City of Peoria. Can I file a complaint with the Equal Opportunity Office?

Yes. A charge can be filed against any private employer, employing less than fifteen (15) employees during 20 or more calendar weeks within the calendar year of or preceding the alleged violation; including employment agencies and labor organizations; or any lending institution. The employer must be located within the corporate limits of the City of Peoria, and the charge must be filed within 180 days from the date of the alleged violation.

If you believe that you have been discriminated against contact the EOO to request an intake questionnaire. Return the completed form to the EOO via mail, fax, or email.

The EOO will investigate all charges filed by any person who believes he/she has been discriminated against because of race, color, religion ancestry, national origin, age, sex, sexual orientation, marital status, physical or mental disability, and unfavorable discharge from military service.

Complaints against employers with more than fifteen (15) employees can be filed with the Illinois Department of Human Rights, Springfield Office at 217-785-5100 (VOICE); 217-785-5125 (TTY). For the federal government, contact the Equal Employment Opportunity Commission at 800-669-4000 (VOICE); 800-669-6820 (TTY).

2. I have been discriminated against in housing. Can I file a complaint with the Equal Opportunity Office?

Yes, a charge can be filed against any real estate broker, real estate salesperson, agent and other persons engaged in the selling or renting of real property.

If you believe that you have been discriminated against contact the EOO to request an intake questionnaire. Return the completed form to the EOO via mail, fax, or email.

The EOO will investigate all charges filed by any person who believes he/she has been discriminated against because of race, color, religion ancestry, national origin, age, sex, sexual orientation, marital status, physical or mental disability, and unfavorable discharge from military service or familial status.

You can bypass the local process and file with the state or federal government. To file a charge with the state, contact the Illinois Department of Human Rights, Springfield Office at 217-785-5100 (VOICE); 217-785-5125 (TTY). For the federal government, contact the U.S. Department of Housing and Urban Development at 312-353-5680 (VOICE); 312-353-7143 (TTY).

3. I have been treated in an unfair manner because I received a payroll check with an inaccurate amount. What can I do to get this matter resolved?

Disputes in pay should first be discussed with your employer. If this matter can not be resolved internally, you should contact the Peoria Area Office of the U.S. Department of Labor, Wage & Hour Division at 309-691-3375 (VOICE).

4. I have questions about the accessibility of the City of Peoria’s facilities, programs, and services. Who do I contact?

All questions regarding accessibility should be directed to the designated ADA Coordinator for the City of Peoria. That person is Melodi Green, Chief Diversity and Inclusion Officer. He can be contacted by email or at 309-494-8530 (VOICE)

5. I was denied or refused full and equal enjoyment of the facilities and services of a place open to the public. Can I file a complaint with the Equal Opportunity Office?

No, the City of Peoria can only provide you assistance in the preparation of a complaint. Your claim of discrimination will have to be filed with the state for investigation. To file a complaint with the state contact the Illinois Department of Human Rights, Springfield Office at 217-785-5100 (VOICE); 217-785-5125 (TTY).

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1. What fire codes do the Peoria Fire Department Utilize?

The Peoria Fire Department utilizes the 2012 International Fire Code and 2015 National Fire Prevention Association's (NFPA 101) 2015 Life Safety Code (LSC). Note: the NFPA 101 2015 LSC (State Code) is mandated by the Illinois Office of the State Fire Marshal (OSFM). In the utilization of these identified codes; the most stringent shall be used when applicable.

The OSFM-adopted LSC is applicable statewide in all occupancy classifications with the exception of public elementary and secondary schools under the jurisdiction of the Illinois State Board of Education and single- two-family dwellings, where the code is adopted as a recommendation only.

The LSC requires compliance in both new and existing occupancies. While certain LSC requirements pertaining to existing occupancies are less stringent than those applicable to new occupancies, the State Code does not exempt or grandfather any existing occupancies from code compliance.

2. Does the City of Peoria provide food for firefighters?

No. Firefighters are responsible for providing all of their own food.

3. Do you fill swimming pools? Do you rent meters?

The Peoria Fire Department does not fill swimming pools or rent meters.

4. How can I get my blood pressure taken?

Just stop by your neighborhood fire station and ask one of the officers to take your blood pressure. See the Staff Directory for a list of stations.

5. How can I schedule a speaker?

You can schedule a speaker by calling our administrative office at 309-494-8700, Monday through Friday, 8 am to 5 pm.

6. I want to become a firefighters. What requirements do I need to fulfill in order to become a firefighter?

A list of job requirements and applications can be obtained from the Human Resources Department in City Hall, located at:
419 Fulton Street
Peoria, IL, 61602
Phone: 309-494‑8575 

Once an application is received, the applicant will be notified in advance of the next testing date. The Peoria Fire Department tests every two years.

7. I would like to arrange a visit to a fire station. How do I schedule this?

Tours for all fire stations can be scheduled by calling our administrative office at 309-494-8700, Monday through Friday, 8 am to 5 pm.

8. My cat is up a tree. Can you get it down?

We do not get cats down from trees, as this would delay our response to emergency calls such as medical, rescue, and fire. If you have such a problem, please contact Peoria County Animal Protection Services (PCAPS) (phone: 309-672-2440), and they will assist you.

9. What is the City's ISO rating for fire protection?

In 2002, the City of Peoria received a “2” from the Insurance Services Office (ISO), a provider of data, underwriting, risk management, and legal/regulatory services to property-casualty insurers and other clients.

10. When can I burn trash or yard debris in my backyard?

The City of Peoria has a strict policy against open burning in the City limits of Peoria. Open burning is only allowed for recreational purposes (camp fire, wiener roast, etc.), providing a fire permit ($10 fee) is obtained. For more information on open burning and/or recreational fire permits, contact Division Chief of Fire Prevention Nate Rice at 309-494-8700 or 309-494-8794.

11. When I'm driving down the road and hear or see a fire truck with its lights and sirens on, what's the best thing to do?

Slow down and try to move safely to the far right-hand lane, if possible.

12. Where is the Fire Station nearest to my house?

To find the nearest fire station, download the Fire Station map (PDF).

13. Why do a fire engine and an ambulance both respond to a medical call?

The City of Peoria EMS (Emergency Medical System) is a two-tier system. The Peoria Fire Department is the first responder, with 19 paramedics and 7 intermediates. The transport agency is the second component.

The Peoria Fire Department responds with basic life support (BLS-B Med) and advanced life support (ALS) non-transport capabilities first and provides life-savings techniques. When the advanced life support (ALS) transport agency arrives on scene, care is transferred to them.

This two-tier system works well because the Peoria Fire Department can respond, on average, in four minutes or less and have the patient stabilized and ready to go once the transport agency arrives.

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1. How do I pay my city water bill?

Answer goes here...

2. How do I get a new trash can lid?

Answer goes here...

3. How do I apply for a job with the City?

Answer goes here...

4. My trash didn't get picked up, what should I do now?

Answer goes here...

5. How do I get a garage sale permit?

Answer goes here...

6. How can I see the agenda for an upcoming City Council or Board meeting?

Answer goes here...

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1. How do I request an employment application?

You can apply online. If you want to receive an application by mail or need further information, call 309-494-8575.

2. What are the City's general employment procedures?

The City accepts applications and resumes only for those positions which are vacant and posted. Click here to view current job openings. Resumes and applications should reference the particular job of interest and should be submitted prior to the deadline or screening date for consideration. Applicants should submit references and college transcripts, if applicable, to the position for which they are applying. The City requires the selected applicant pass a medical examination, including a drug screen, and possibly a background investigation. Residency requirements are position specific. For more details, reference the individual job posting.

The City of Peoria is a drug free work place, this includes marijuana. Please see labor contracts for details. 

3. What employment benefits are offered by the City of Peoria?

Most full time employment classifications receive the following benefit package upon employment: 

• Pension Program
• Paid Leave
  • Vacation Pay
  • Sick Leave
  • Personal Leave
  • Paid Holidays
• Life Insurance with AD&D
• Tuition Reimbursement
• Credit Union Membership

The following benefits are available for election upon-full time employment:

• Comprehensive Medical, Dental and Prescription Drug coverage
• Vision Coverage
• Section 125 Benefit Program
• Deferred Compensation Programs

4. How many people are employed by the City of Peoria?

Approximately 650 full-time employees.

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1. Can I change or reschedule my court date for a code or ordinance violation?

No, unless there is an extreme extenuating circumstance, in which case, call the Legal Department at 309-494-8590.

2. Where can I pay my fines?

The City Treasurer's Office, 419 Fulton Street, Room 100 at City Hall. You may pay by cash, check or money order through the mail or in person. As of this time, no electronic form of payment is accepted unless it is an Environmental Code Violation ticket. For this, you may pay by the above-stated directions, or pay online.

3. Can someone else appear in administrative court on my behalf?

Only a licensed attorney or license property management company may appear on your behalf.

4. Who is my Inspector?

Contact Code Enforcement at 309-494-8654.

5. How do I get a scope of work to repair a property?

Contact your Inspector at Code Enforcement at 309-494-8600.

6. Why do I have to pay a fine for an ordinance violation when I already have a work order invoice regarding the same incident?

A ticket for tall weeds or other environmental violations are issued and if the fine is unpaid it becomes a case in Administrative Court. The ticket and subsequent court case is for the violation of the City Code. If the litter/weeds remain and the City has to pay a contractor to removes the debris or mow the weeds, a “work order” invoice will be sent to the property owner from Accounts Receivable. If unpaid, the invoice may be sent to collections and/or filed as a lien against the property.

7. How do I find out the status of my criminal court case?

Contact the Circuit Clerk's Criminal Division at 309-672-6000.

8. I have been served with a summons for a demolition case. What can I do to defend or resist the demolition of my property?

You may consult an attorney to represent your interest, file an answer to the complaint, or appear in court for your scheduled hearing date.

9. Does the City assume ownership of the property once it has been demolished?

No, unless an Order granting ownership is issued by a Judge.

10. Why do I need to register my property?

The Code for the City of Peoria requires that all non-owner occupied properties within the City must be registered (see Municode – Registration of Lots).

11. How do I register my property?

Contact Accounts Receivable at 309-494-8588.

12. If I receive a violation, what kind of effect will it have on my liquor license?

The violation penalties are on a scale set by the Liquor Commissioner or Deputy Liquor Commissioner. The first and second violations, such as serving an underage person, are usually monetary fines. The third violation can result in a suspension or revocation of the liquor license.

13. What do I do if I need legal advice?

The City Legal Department cannot provide legal services to private citizens. For assistance with legal representation contact one of these organizations.

14. What can I do of my car has been impounded?

Impound Information (PDF)

1. The person picking up the vehicle should contact the Peoria Police Information Office at 309-494-8301 to acquire information about any impoundment fees and where the vehicle is being held. In addition to an impound fee, the vehicle may be subject to separate towing charges. Towing and storage charges are assessed for vehicles removed by the City using one of the contacted tow companies from a rotation list. Towing charges can include: the initial tow, a tow lot charge if the business is already closed and storage fees. Storage fees begin 24 hours after the vehicle is brought to the impound lot.
2. The person picking up the vehicle must have a valid driver's license and must have valid proof of ownership in their possession.
3. Valid proof of insurance for the vehicle to be picked up or, in cases where the vehicle will be towed, proof that the towed vehicle is properly insured will be required before the vehicle will be released.
4. If the vehicle was the target of a police investigation, a release memo from the assigned investigator (detective) must be sent to the Information Office.
5. If your vehicle is a recovered stolen auto, the vehicle must be removed and cleared from NCIC by an assigned investigator before the vehicle can be released.
6. 6. You must have valid identification with you when you come to pick up the vehicle. The only identification accepted is a picture driver's license or a state-issued picture non-drivers identification card.
7. If you want to request an Impound Administrative Hearing, the registered owner of the vehicle may do so by coming into the Legal Department with a valid ID and a written request within 15 days of the impoundment of the vehicle.

15. Where and what amount do I pay for a lien or abatement lien?

You must pay the amount of the lien and any costs associated with said lien at the City Treasurer's Office in City Hall. Upon receipt of such payment, the lien will be released. For an exact payoff of the amount contact the Legal Department at 309-494-8590.

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1. What are special uses and rezoning permits?

A rezoning or a special use is required when a property owner proposes to use their land for purposes other than those permitted by the current zoning classification. The filing procedure for applications is the same. The following is the process:

1. A meeting should be scheduled with a Planning Department Staff person to discuss the proposal in detail and receive staff suggestions on how to proceed.
2. After the conference, the applicant submits the completed application form, site plan (if required), and the processing fee.
3. The application is reviewed by the Planning Department staff who then prepares an analysis and recommendation for the Planning and Zoning Commission. The time, date and place of the Planning and Zoning Commission meeting is advertised in local newspapers and all adjacent property owners are notified.
4. The Planning and Zoning Commission will consider each request at a public hearing. The applicant and the general public may present information to the Commission which may recommend approval as submitted, approval subject to certain conditions, denial of the application, or deferral of the case to a future meeting. After the Planning and Zoning Commission makes a recommendation, rezoning and special use requests are heard by the City Council. The Council will take final action on the request. If the request is approved, the property owner may proceed with development plans, taking into consideration any conditions which may have been imposed by the Council.

2. What is a variance?

Variance permits are requested by citizens in specific cases where strict enforcement of a zoning regulation would cause unnecessary or unusual hardship. The Board of Zoning Appeals hears requests for variances and can vary or modify a regulation. An application for a variance must contain a surveyed plat and a statement of the unusual circumstances or unique physical characteristics which would cause an unreasonable hardship on the applicant with the strict enforcement of the requirements of the Zoning ordinance. These may include exceptional narrowness, shallowness, size, or topographic conditions of the property.

The process for a variance is as follows:

1. Bring proposed plans to the Community Development Department where staff will provide pre-application counseling. An application form and other necessary information will need to be presented to the Board of Zoning Appeals in preparation for a public hearing.
2. Upon receipt of the complete application form and required fee, the Planning staff and representatives from other City departments will review the request.
3. A site inspection will be made. All staff analysis and recommendations will be prepared and submitted to the Board and the applicant. During this time, the request will be advertised in local newspapers, and notice of requests will be sent to adjacent property owners.

At the public hearing, the applicant or a representative must appear to present the proposal and answer questions. Other interested parties will also be allowed to speak. After hearing the testimony, the Board will take action on the request by either approving the request (with or without conditions), deny the request, or defer for additional consideration. The process takes approximately one month.

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1. How do I get a copy of a police report?

Requests for Peoria Police Department Records are handled through the Freedom of Information Act. You must submit your request in writing in order to help us determine the exact information you are requesting and your right to access. You can submit your request by: 

• Letter to:
  Peoria Police Department
  Attn: Records - FOIA
  600 SW Adams Street
  Peoria, IL 61602
• Fax 309-494-8440
• Email the Police Department 
• Hand-deliver it to the Police Department at the front Information Office

A sample of our form: FOIA Request Form for Police Records Only (PDF).

2. What should I do if I am a victim of a financial or property crime?

If you feel you may be a victim of a financial crime, these documents may be helpful:

• General Definitions for Financial Crimes (PDF)
• Financial Crimes: What to Do (PDF)
• Financial Crime Questionnaire (PDF)

If you feel you are a victim of a property crime, you will need to complete the following form and follow the instructions for submittal to Peoria Police Department:

Citizen Property Loss Report Form (PDF)

3. If I am a responsible, law-abiding citizen of Peoria who owns a gun, how do I go about registering it with the Police Department?

Qualified individuals may come to the Police Station at 600 SW Adams Street, Peoria, IL 61602 and fill out a registration form.

4. I understand that the City holds auctions of old police and municipal vehicles as well as other equipment. Where and when are they?

Usually twice a year the City of Peoria and County of Peoria has an auction of vehicles and equipment. These days are set by the City of Peoria Purchasing Office. You may call them for more information at 309-494-8508.

5. May I set up a basketball hoop in the street? What should I do?

Sec. 20-96. Obstructing the public way.

(a) No person shall stand, sit, lie, walk or act in any other manner, alone or in concert with others:

(1) To obstruct any public street, public highway, public sidewalk or any other public place or building by hindering or impeding or tending to hinder or impede the free and uninterrupted passage of vehicular or pedestrian traffic; or

(2) To commit in or upon any public street, public highway, public sidewalk or any other public place or building any act or thing which is an obstruction or interference to the free and uninterrupted use of property or with any business lawfully conducted by anyone in or upon or facing or fronting on any such public street, public highway, public sidewalk or any other public place or building, all of which prevents the free and uninterrupted ingress or egress therein, thereon or thereto.

(b) When any person violates any of the conditions enumerated herein before, any police officer shall order that person to cease and desist from further violation of this section.

(c) Any person who fails or refuses to obey the order of a police officer given pursuant to this section shall be in violation of this section and shall be subject to a fine of not less than $75 for the first offense and not less than $125 for the second offense occurring within one year of the first offense. In any event, the maximum fine shall be as provided in section 1-5 of this Code for each offense.

(Code 1957, § 22-28.1; Ord. Number 15235, § 3, 12-11-01)

6. My car was towed or impounded by the police. What do I need to do to get it back?

1. The person picking up the vehicle should contact the Peoria Police Information Office at 309-494-8301 to acquire information about any impoundment fees and where the vehicle is being held. In addition to an impound fee, the vehicle may be subject to separate towing charges. Towing and storage charges are assessed for vehicles removed by the City using one of the contacted tow companies from a rotation list. Towing charges can include: the initial tow, a tow lot charge if the business is already closed and storage fees. Storage fees begin 24 hours after the vehicle is brought to the impound lot.
2. The person picking up the vehicle must have a valid driver's license and must have valid proof of ownership in their possession.
3. Valid proof of insurance for the vehicle to be picked up or, in cases where the vehicle will be towed, proof that the towed vehicle is properly insured will be required before the vehicle will be released.
4. If the vehicle was the target of a police investigation, a release memo from the assigned investigator (detective) must be sent to the Information Office.
5. If your vehicle is a recovered stolen auto, the vehicle must be removed and cleared from NCIC by an assigned investigator before the vehicle can be released.
6. You must have valid identification with you when you come to pick up the vehicle. The only identification accepted is a picture driver's license or a state-issued picture non-drivers identification card.

For additional information:

Impound Information (PDF)

7. What are the curfew laws for the City of Peoria?

Division 2. Curfew, Sec. 20-71. - Municipal Code that addresses curfew within the City of Peoria. See additional information regarding the City of Peoria Curfew.

Peoria Police Department curfew Public Service Announcement - May 24, 2016 (PDF)

8. What are the laws governing child passengers in vehicles?

The following are links to sites that talk about Child Passengers:

• Illinois General Assembly Website
• (625 ILCS 25/) Child Passenger Protection Act
• NHTSA Child Passenger Safety Program Information

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1. What is considered a personnel complaint?

A complaint of wrong doing or inappropriate action on the part of any employee of the Peoria Police Department.

2. How do I file a complaint against a Police Department employee?

When a person has a complaint against a police department employee (sworn or civilian), the complaint may be filed in person, by telephone or by completing the Citizen Commendation/Complaint Form (PDF) and sending it to the Department.

Illinois law (50 ILCS 725/3.8(b)) requires that anyone filing a complaint against a sworn police officer must have the complaint supported by a sworn affidavit. This can be done by using a notary public.

3. What type of complaints will not be taken?

Complaints alleging disagreements on traffic or parking tickets or probable cause for an arrest are examples of complaints that may not be taken since they are best suited for a judicial review and decisions.

4. Will the Police Department employee be told about the complaint?

Yes. As in the case with a potentially punitive process, the accused is afforded the right of knowing what they are accused of and who the accusers are. This is done in fairness to the employee just as it is for any other person.

5. How long will the investigation take?

Whenever possible, investigations will be concluded within 30 days unless unusual circumstances warrant an extension. The Department will make every effort to keep the complainant advised of any delays and the disposition of the investigation.

6. What if the allegations/complaint turns out to be false?

If a complaint is made on a good faith belief of truth and the Department member is cleared, the complaint will be closed without further action. If it is determined the allegation was intentionally false or intended to discredit or embarrass the Department member, you may be subject to criminal charges or a civil lawsuit.

7. What if you're concerned about the disposition of the investigation?

You may contact the Police-Community Relations Committee at 309-494-8450 or email the Community Relations Committee or phone the Chief of Police at 309-494-8335.

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1. How do I know if my property should be registered?

Residential Properties must be registered/licensed if they fall under any of the categories listed below:

• Rental Property: Property is being rented by a tenant (family member or non-family member)
• Vacant Property: Property is unoccupied and has been vacant for 6 months or longer
• Investment Property: Property is not the primary residence of the deeded owner
• Contract-For-Deed: If you are selling your property as Contract-For-Deed, it is not owner occupied UNTIL an official deed transfer occurs, therefore the property must be registered with the City.
• Multi-Family Properties: All multi-family properties must be registered with the City.
• Short-Term Rental Property - Property or room/part thereof is being rented to a transient guest for 29 days or less 
• Foreclosure - Property that is undergoing foreclosure action, foreclosure sale, or has had a judgement filed by a mortgagee or trustee. 

2. What does it mean to register my property as "Exempt"?

EXEMPTIONS

Non-Owner Occupied Exemptions

Some Non-Owner Occupied Properties can qualify as "Exempt."  Exempt properties must still be registered, however the required registration fee is waived if the properties meet one or more of the following criteria:

• Property is occupied by an immediate family member (Parent, Sibling, Grandparent, Child)
• Owner occupied duplex*. (The deeded owner of the property lives in one unit of the duplex)
• Property is temporarily vacant for no more than 6 continuous months
• Property is vacant and listed for sale (copy of MLS/proof of sale must be provided)
• Property has been "Mothballed" per City Code and has an active Mothball Permit
• Property is in probate or similar estate settlement status

*A Duplex is the only qualifying multi-family property eligible for exemption

Short-Term Rental Property Tax Exemption:

• Room stays that are 30 consecutive days or more are exempt from the 8% Room Rental tax*

*Short-Term Rental Properties are not eligible for any other exemption

3. How do I pay for my Property Registration?

Ways To Pay for Non-Owner Occupied Property or Foreclosure Property Registration

• In Person: Cash, Credit Card, Check, or Money Order at City Hall Treasury Department 419 Fulton St. Rm. 100 Peoria, IL 61602 
• Mail: Check or Money Order payment is accepted via mail payment to: City of Peoria Attn: Office of Accounts Receivable 419 Fulton St. Room 111 Peoria, IL 61602
• Drop Box: Check or Money Order payment can be placed in the drop box located to the immediate right of the front door of City Hall, 419 Fulton St Peoria, IL 61602

When remitting your payment for a registration renewal, please be sure to include the following:

• Property Address and/or Parcel Number being registered
• City Assigned Registration Number (if known), or Customer Number for Foreclosure Property Registration
• If remitting payment for more than 1 property, be sure to include a complete list of ALL properties for which payment is being remitted.
• Copy of Invoice and/or Invoice number provided by Accounts Receivable Office (if applicable) 
• If mailing, check or money order payment for registration

When remitting payment for a NEW Non-Owner Occupied Property registration please be sure to include the following:

• For Non-Owner Occupied Properties: Completed Non-Owner Occupied Property Registration Form
• If mailing, check or money order payment for registration.

Ways to Pay for Short-Term Rental Property License & Taxes

• Payment and registration can ONLY be received via our registration website for Short-Term Rentals: Short-Term Rental License & Tax Payment Link

*All check/money order payments should be made out to "City of Peoria"

4. How much does it cost to register my property?

Non-Owner Occupied Property Registration - 2023 - 2024 Fees

• Single Family Property - $75 - Base charge for single family properties
• Multi-Family Property - $75 for first unit, $20 per Additional Unit (example: For a Duplex that is 2 units - $75 for the 1st unit plus $20 for the additional unit equals a total due of $95)

Short-Term Rental Property License - 2023-2024 Fees

• $75.00 per unit - There is no discount for multiple units. Each rental unit must be registered individually. 
• Hotel/Room Rental Tax - Each unit must remit the required 8% municipal tax for all room stays 29 days or less. 

Foreclosure Property Registration - 2023 - 2024 Fees

• $300.00 per parcel - There is no discount for multiple properties. Each property must be registered individually. 
• Renewal payment of $300.00 per parcel is required every 6 months

5. How do I register my property?

How to Renew &/or Register Your Properties 

Non-Owner Occupied Property Registration

In Person

For renewals, you are required to bring your list of properties to be renewed. For new properties, bring a completed Property Registration Form for the new property.

Mail

Include your payment and your list of properties that are to be renewed. If you are registering new properties, include a completed Property Registration Form for the new property or properties.

Email

Email the Property Registration Division of the Office of Accounts Receivable. We will process your registration and send you an invoice back via email payment which can then be mailed or brought to City Hall, where you can pay in the Treasurer's office or place payment in the drop box, including your invoice number.

Drop Box

Include your payment and your list of properties that are to be renewed. If you are registering new properties include a completed Property Registration Form for the new property or properties. Place payment, list, and registration forms (if applicable) in a single envelope and place in the drop box located in front of City Hall.

Short-Term Rental Property Licenses

Online

Short-Term Rental Properties licenses must be applied and paid for using the online portal: City of Peoria Short-Term Rental License System

Foreclosure Property Registration

Mail

Complete a Foreclosure Property Registration Form  and send it in to: 
City of Peoria
Office of Accounts Receivable
419 Fulton St. Rm. 100
Peoria, IL 61602
Include your payment with the registration form. Check payments should be made out to "City of Peoria"

Online

Complete the Foreclosure Property Registration Form - Online. We will process your registration and send you an invoice back via email. Payment should be mailed or brought to City Hall. Payments at City hall are received in the Treasurer's office or placed in the payment drop box. Include your invoice number on all payment submittals. Check payments should be made out to "City of Peoria."

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1. What can and can’t I recycle?

The City of Peoria offers single-stream recycling, which means there’s no need to sort materials. All acceptable materials can be put directly into your recycling cart, simply make sure they are empty and rinsed out.

2. How do I get Started?

Call GFL Environment at 309-688-0760 or click Sign Up for Recycling to request your 95-gallon single stream recycling cart with wheels and a lid, with no deposit required. To take advantage of the recycling collection, you must use the provided cart and please remember it is the property of GFL Environment.

If you have too much recycling for your cart on a regular basis, you may request an additional 95-gallon cart at no cost.

3. Need to look up your collection schedule and day?

Visit the Collection Schedule Map and enter your address. Route Day will let you know what day of the week to set out the recycling cart.

With every other week recycling, there are two schedules. Recycle Week lets you know if you are Schedule A or Schedule B. You can download a printable schedule here

• 2022 Schedules
  • 2023 City of Peoria A Calendar (PDF)
  • 2023 City of Peoria B Calendar (PDF)

4. Where do I put my cart and when will my trash be picked up?

On your collection day, set the recycling cart at the curb or alley, wherever your trash cart is picked up.

Carts need to be set out before 6 am on your collection day. It may be put out as early as 3 pm the previous day. Be sure the cart is not blocked by cars, snow or mailboxes and is at least three feet away from other carts.

After pickup, move the recycling cart from the curb or alley within 24 hours. It needs to be placed in your garage or alongside your house or garage, it cannot be in front or back of your house.

5. Missed your pickup?

Fill out a missed pickup report.

6. How do I use my new recycling cart?

Ensure your cart lid is closed and that your recycling cart is positioned three feet away from your trash cart.

Place your cart so the front is facing outward along the edge of the curb or alley.

Do not put needles, hazardous waste, yard waste or electronic waste inside your recycling cart.

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1. What is a side lot?

A vacant lot that is contiguous to a homeowner’s lot. This lot can be adjacent to your property on either side or directly behind your lot. It cannot be across the street or the alley.

2. How are duplicates handled during the 2022 open application period?

• Owner-occupied property applicants will have the highest priority within the open period.
• Multiple applications from owner-occupied properties will be awarded to the property owner with less acreage or random computerized draw.
• For non-owner-occupied properties, first come, first served.
• Any approved applicant that does not pay the fees/purchase price, may lose eligibility to obtain the property and the next interested party will be made eligible.
• Any application received after the open period for a property receiving multiple applications will be considered only if the first applicant is ineligible.

3. How will my application be evaluated?

A member of our team will review your application and make sure that it meets the qualifying criteria. Not all requests will be granted, the City reserves the right to deny the application, see “Why my application was denied?” for additional details.

4. How long is the application process?

The process from application to closing takes approximately 1 to 2 months.

5. How does the City communicate with applicants?

Email is the primary form of communication used by the City of Peoria Side Lot Program. Applicants must provide an email address in order to apply. Information regarding application status will be sent to applicants via the email address they provided. You will receive a confirmation email once your application is submitted.

6. Why was my application denied?

The City denies applications for the following reasons:

• No deed was provided and we could not find proof of ownership
• Name on deed does not match the name of applicant
• Lot requested does not meet the definition of a "side lot"
• City of Peoria Community Development Department does not support the sale of the lot
• Applicant has outstanding debt to the City

7. What happens if the same lot is applied for by different people/organizations?

Applications are on a first come, first serve basis.

8. Are partial lots available?

No, the City will not subdivide a parcel. The Side Lot Program offers whole lots only.

9. Where can I get help in filling out my application?

You can direct questions to the Community Development Department:

• Email the Side Lot Program Team
• Call the Side Lot Program Team at 309-494-8622
• Email Matt Smith - Land Development Manager

10. Are there any closing costs?

Yes, there are fees associated with purchasing the property from the City of Peoria. The Peoria County Recorder of Deeds charges approximately $57 for the recording of the deed and the City of Peoria charges $50 for the processing fee. The total cost for a side lot is $107.

11. Will I have to pay back taxes?

No. When the lot is sold, no unpaid taxes by the previous owner will be transferred to you.

12. How much will I pay in property taxes?

The amount of yearly property tax you will pay is determined by the Peoria County Assessor and based on the assessed value of the property and the tax rates for all local governments providing services in your community.

This is not an estimate of your future taxes. It is only meant to provide a sense of what the property taxes are on vacant lots. Here are the taxes paid for a few vacant lots sold by the City of Peoria:

Lot	Size of Lot	Annual Tax Increase
1406 S Westmoreland	50 feet by 128 feet	$71.34
1207 E Willcox	30 feet by 125 feet	$59.23
2204 W Butler	45 feet by 128 feet	$84.88
607 E Armstrong	47 feet by 122 feet	$95.26

13. What can I do with the lot after I purchase it?

You must maintain the lot in accordance with the City of Peoria Municipal Code. The following information is presented as links to Municode to better provide a complete picture of what is required and possible with your side lot:

• Vegetation
• Accessory structures and fences - Appendix A, Section 5.4.2 and 5.4.6
• Residential District Regulations

Additionally, lots purchased from the Side Lot Program are all zoned Residential, meaning you may build on the lot as long as it's in accordance with the City of Peoria Zoning Ordinance on residential lots. You may also build one accessory storage structure (shed, garage, etc.) or place a fence, if both parcels are under the same ownership to be considered one zoning lot, any required permits are obtained, and work is done in accordance with the Unified Development Code. Any additional questions can be emailed to the Side Lot Program or please call the Community Development office at 309-494-8600.

14. Am I required to combine my side lot to my existing parcel?

Yes, it is a requirement of the Side Lot Program. If you want to add anything to the lot, i.e. garage or fence, you must combine the side lot to your existing parcel. This is a simple process and allows for one tax bill. There is no fee for combining parcels.

15. How do I receive my deed from the City of Peoria?

The Peoria County Recorder of Deeds holds records of property ownership. The entire process takes approximately 1 to 2 months. After that time period, the City of Peoria will contact you and mail a copy of the deed to you.

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1. What is a stormwater utility?

A stormwater utility is an enterprise fund created to finance wet weather management. Similar utilities exist for water, sewer, electricity, and other services. Funds raised by a stormwater utility can only apply to wet weather needs and may not be used for any unrelated purposes.

2. How is the stormwater utility fee calculated?

 Impervious surface areas like rooftops, sidewalks, walkways, patio areas, driveways, parking lots, sheds, and more that don't allow stormwater to do what it normally does - soak into the ground.

The stormwater utility fee is based on the amount of impervious surface area on a property. Each billing unit will be set per 1,000 square feet of impervious area.

Homeowners will be able to apply for credits if they are able to successfully manage runoff on their property. More details about credits will come soon.

Peoria's Stormwater Utility Code established the initial rate of $3 per billing unit for the years 2018 and 2019. Section 31-164 of the SWU Code also established the rate for years beyond 2019. The rate increases to $4 on January 1, 2020, and $5 on January 1, 2021. Beginning on January 1, 2022, the SWU billing rate will increase annually equal to the cost of inflation established by the U.S. Department of Labor Midwest Urban Area Consumer Price Index.

3. Why is the stormwater utility based on impervious surface area?

Stormwater runoff directly correlates to the amount of impervious surfaces on a property. Runoff can be very damaging. Impervious surfaces allow the water to fill up our pipes and streams faster, increasing the potential for street and/or storm system flooding during heavy rains. This results in increased maintenance and repair requirements of the storm sewer system. By basing the fee on the impervious surface area, residents would pay for the water they contribute to the system.

4. Why is a stormwater utility the right funding solution?

City staff believes a stormwater utility fee is a right option for Peoria for a number of reasons:

• A fair solution: The fee would be based on the amount of runoff you contribute to the system. This approach, rather than increasing property or sales tax (which has no relation to the runoff that a property contributes), is the most equitable way to fund the stormwater program.
• Competition for funds: The City currently funds a portion of stormwater management through the General Fund. A lot of important programs are also funded through the General Fund, and these different priorities - roads, fire, police - compete with one another. A dedicated funding stream would ensure that the appropriate amount of monetary support and attention was given to our wet weather needs.
• Accountability and transparency: Because user fees are dedicated to funding specific programs, citizens can see exactly how the City is using the revenues that are collected.

5. How will the stormwater utility benefit our community?

Not only will we have the funding needed to repair crucial infrastructure, we will be able to beautify and strengthen our community. A stormwater utility will help us maintain green infrastructures like rain gardens, permeable pavers, bioswales, and more. These elements have co-benefits, including:

Healthier Streams, Rivers, and Wildlife

Rainfall and snowmelt pick up whatever chemical compounds and/or trash lie on pavement and flow directly into our creeks, streams and river. A stormwater utility could help us restore the natural hydrologic function we disrupted with pavement and other impervious surfaces, and would slow, cleanse and recharge groundwater once again. This reversal would not only benefit people, but also the animals and fish that rely on those water sources.

Less Flooding

A stormwater utility could help Peoria afford more street sweeping, preventing flooding from pollution-clogged inlets. Also, green infrastructure could help absorb and retain water, lessening the occurrence of flooding.

Positive Economic Impact

We could increase surrounding property values by improving public rights-of-way and repurposing vacant/blighted lots. We could also spur reinvestment and increase economic activity, including tourism, for nearby businesses by creating green spaces and roads that encourage multiple types of transportation.

Employment Opportunities

A portion of the stormwater utility could be used for green infrastructure maintenance, which would provide a scale and scope of design and construction work that could be met by local companies. Green infrastructure could create a demand for workforce training and education to build capacity for these public and private jobs.

Peaceful Green Spaces

Using green infrastructure (bump-outs, bioswales, green streets, rain gardens) to address CSOs and stormwater runoff will beautify areas of town, especially parts of older neighborhoods. Studies have shown that green spaces are linked to improvements in mental health, stress reduction and can foster community.

Crime Mitigation

We could create landscape designs that maintain sight lines, define public and private spaces, control access and encourage residents to spend time outside interacting and building stronger community ties.

6. What do you mean by "stormwater system"?

Many elements make up our stormwater infrastructure, including ditches, creeks, pipes and culverts, ponds and lakes, curbs and gutters, inlets and manholes, wetlands, rain gardens, and bioswales. Almost all properties use the stormwater system.

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1. Why does raw sewage overflow into the Illinois River during wet weather?

How Combined Sewers Function

Our first sewers were designed over 100 years ago to carry both stormwater and sewage from homes and businesses. During dry weather, sewage flows safely through our sewers to the Greater Peoria Sanitary District wastewater treatment plant. However, between 20 to 30 times a year, the sewers are overwhelmed by incoming rainwater or melting snow. This causes untreated sewage to overflow into the Illinois River.

During wet weather… Between 20 and 30 times a year, stormwater from rain or melting snow overloads these sewers. They don’t have enough capacity to carry wastewater to the Greater Peoria Sanitary District's (GPSD) treatment plant. So untreated sewage flows over the internal dam into the Illinois River.

During Dry Weather… Peoria’s combined stormwater/sanitary sewers work much like a modern sanitary sewer. All sewage from homes and businesses is sent to the treatment plant by a “regulator,” or small dam, in the sewer.

2. Why were our sewers built this way?

Peoria built its first sewers in the late 1800s to carry rainwater and melting snow away from homes, businesses, and streets. When indoor plumbing came later, homeowners and business owners hooked their sewage lines to those same sewers, combining stormwater and sewage in one pipe. This was standard practice in many U.S. cities at the time, especially in the Northeast and Midwest. By 1931, the combined sewers were connected to the new Greater Peoria Sanitary District treatment plant through a new riverfront interceptor sewer. However, the old sewers still retained their ability to overflow when sewage levels got too high. If they didn't have this escape valve, raw sewage would back up into people's basements and streets. (In new neighborhoods today, we avoid this problem by building separate sewers for stormwater and sewage.)

Related Documents

Timeline of Watershed Moments (PDF)

3. What are the harmful effects?

Raw sewage in the river is a health hazard, hurts our environment, and harms efforts to revitalize the Peoria Riverfront. Raw sewage carries bacteria, viruses, parasites, and other pathogens. Other pollutants typically found in sewer overflows include oxygen-depleting substances, suspended solids, toxic substances, nutrients, trash, and debris. According to the Illinois Environmental Protection Agency, full-body contact recreation (swimming, jet skiing, water skiing, etc.) is impaired due to bacteria contamination.

4. Has Peoria done anything in the past to reduce overflows?

Starting in 1987 (through 1994), Peoria proactively undertook about $10 million (in 1980s dollars) in projects to reduce overflows. Projects included: Separating sewers in seven drainage basins by constructing either new sanitary or storm sewers to separate the combined flows; Constructing swirl concentrators at two locations to remove trash from overflows; Using a mile-long, 60-inch and 48-inch diameter sewer to store excess flows until downstream capacity is available in the riverfront interceptor; Installing gates to control the amount of flow discharged to the interceptor sewer and backflow valves to prevent the river from flowing into the interceptor sewers during flood conditions; Constructing treatment plant improvements and installing telemetry to monitor and report on sewer flows.

The benefits included reducing …

• The number of CSO locations is from 20 to 16.
• The average days of overflows from 40 a year to 28 a year.
• The overflow volume from an estimated 840 million gallons averages to 250 million gallons average in a typical year.
• The amount of trash discharging into the Illinois River.

5. Why do we have to do even more?

The City has long maintained a National Pollutant Discharge Elimination System (NPDES) program permit that regulates discharges of untreated overflows resulting from combined sewers into the river. Due to evolving regulations, our municipality is required to develop a long-term control plan to reduce the incidence of CSOs. We must work to bring the number down as close to zero as possible. Since about 2007, Peoria has been diligently working to prepare a responsible plan that meets Clean Water Act requirements.

6. How are we proposing to reduce overflows now?

 We have the power to demonstrate our dedication to meeting Clean Water Act requirements while improving public rights of way and beautifying our City. Peoria is proposing a cost-effective approach using 100% green infrastructure. Rather than constructing more capital-intensive "gray" infrastructure (like pipes, tanks, or tunnels), the City seeks to employ proven techniques to prevent stormwater from entering combined sewers in the first place. From a single rainstorm, Peoria needs to be able to capture about 60 Olympic-sized swimming pools of water or about 37 million gallons.

This approach promotes the natural movement of water in a way that complements our City's unique natural topography and soil composition - instead of forcing it to wash down paved streets, into manmade drains, then into massive pipes and tanks. Reducing sewer overflows will reduce the loading of pathogens and other pollutants into the Illinois River. Although it won't solve all the river's problems, like siltation, it will be a start toward a cleaner river and healthier riverfront.

7. When will a decision be made whether we can move forward?

At present, negotiations are continuing in earnest with regulators.

8. How will we pay for it?

Our proposed green infrastructure approach will be more cost-effective than gray for meeting Peoria's CSO obligation. Nonetheless, making these improvements likely will be in the hundreds of millions of dollars. City leaders and our citizens will be tasked with identifying funding streams for this mandate. There will be costs associated with:

1. Installing green infrastructure (capital). Our current estimate for installing green infrastructure to control CSOs is around $200 million.
2. Ensuring that it continues performing (maintenance, such as street sweeping, keeping plantings healthy, etc.). Maintenance of green infrastructure is estimated between 1 to 3% of capital cost.

Peoria is conducting a global financial analysis to determine what our City and our citizens could reasonably afford to fund. An exact dollar amount is not available at this time because:

• The Peoria City Council, informed by public input, will have policy decisions to make regarding our municipality's approach.
• The location, size, and amount of projects are not yet decided; these also will be informed by public input.
• Our use of green infrastructure will employ adaptive management, so green implementation is consistently monitored and optimized as we go.
• Negotiations continue in earnest with the U.S. EPA, including on an implementation timeline.

9. What happens if we don't fix the problem?

This federal mandate is not going away. As a community, we must have serious discussions about how to address it. Continued non-compliance with the Clean Water Act requirements will lead to major fines and penalties. It’s better to keep our dollars here to improve our community than to send fines to Springfield and Washington, D.C.

10. Why should all Peorians care about this, no matter where we live?

We all share responsibility for the health of the river and the health of the community. Peoria is here because of the Illinois River. As a community, we need to protect it and stop dumping raw sewage into it. Also, it's important to remember that when the City first built newer neighborhoods, people in older neighborhoods helped pay for some of the new infrastructures. Now it is time to bring the old sewers up to 21st-century standards, and the entire community shares in that responsibility. Also, many of our newer neighborhoods that have separated sewers discharge sewage into the combined sewers as part of the sewage's path to the treatment plant. Therefore, these separate sewers are also contributing to the combined sewer overflow problem.