Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Citizen Self Service (CSS)
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Citizen Self Service (CSS)
- See Instructions on How to Enroll in Auto Pay
- Auto payments are available for Stormwater Utility only.
- Please review your account on a regular basis to verify your card is still active and that your payments are successful. It is not the responsibility of the City to notify citizens they need to update their card information.
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Citizen Self Service (CSS)
If you have an existing account, log in using your email address and password: How To Login
To create a new account, follow the instructions on how to register: How to create a new account .
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Citizen Self Service (CSS)
Select the "Forgot password?" link on the login screen. Follow the directions to reset your password. How to reset your password (PDF).
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Citizen Self Service (CSS)
Yes, select "Link to Account" on the Account Summary screen. Complete the required account information and select "Submit": this will now add the additional account to your login.